Firstly, this ring is lovely and fits accurate to size. My fiancé loves it, it's exactly what we were hoping for. Secondly, the customer service was fantastic, the seller updated me through every step, and since I had a specific date that I needed it by, they let me know that a shipping upgrade was possible. I bought that shipping upgrade and the ring got to me just a few days after ordering. We got it engraved as well which came out beautifully. While it got here earlier than we needed it, he has already started wearing it and won't take it off.